Welcome to Nitrog3n Digital Media (Pty) Ltd. These Terms and Conditions (“Terms”) govern your use of our website and its content. By accessing or using this website, you agree to these Terms. If you do not agree with them, please do not use the website
This website provides information about Nitrog3n Digital Media (Pty) Ltd, our digital marketing services, and how businesses can contact us. The information provided on this website is for general informational purposes and does not constitute a guarantee of specific business, advertising, search, lead, call, ranking, revenue, or other marketing results.
We provide digital marketing services to local plumbing businesses, which may include Google Ads, Local SEO, landing pages, marketing automation, and related services. Specific services, deliverables, fees, timelines, and responsibilities are established through a separate agreement with each client.
Nothing on this website creates a client relationship or obligates Nitrog3n Digital Media (Pty) Ltd to provide services unless a separate agreement has been accepted by both parties
Digital marketing results can be affected by many factors outside our control, including:
• Competition
• Market conditions
• Customer demand
• Advertising platforms
• Search engine changes
• Advertising budgets
• Website performance
• Client response times
• Call handling
• Follow-up
• Sales processes
• Customer service
We do not guarantee specific rankings, leads, phone calls, booked jobs, revenue, return on investment, advertising performance, or other results.
Our objective is to provide professional marketing services designed to create qualified opportunities and strengthen our clients’ online visibility.
Our services may involve third-party platforms such as Google Ads, Google Business Profile, Google Maps, analytics platforms, social media platforms, hosting providers, scheduling services, and other third-party technologies.
These platforms are independently operated and may change their policies, features, algorithms, availability, pricing, or requirements at any time. We do not control third-party platforms and cannot guarantee their continued availability or
performance.
Where paid advertising is part of a client’s service, advertising spend paid to third-party advertising platforms is separate from our agency fees unless expressly stated otherwise in a client agreement. Clients are responsible for approved advertising budgets and applicable third-party charges.
Successful marketing requires cooperation between the agency and the client.
Clients are responsible for providing accurate information, reasonable access, approvals, materials, and other information required to perform the agreed services.
Clients are also responsible for their own business operations, including:
• Answering customer calls
• Returning missed calls
• Following up with enquiries
• Managing appointments
• Providing accurate pricing and service information
• Delivering professional customer service
• Completing work to an appropriate standard
Marketing can create opportunities, but we do not control how a client handles or converts those opportunities.
Client services begin only after the applicable payment has been received and confirmed by Nitrog3n Digital Media (Pty) Ltd, unless otherwise agreed in writing. Our standard service structure may include a once-off setup fee followed by an initial 90-day program. Following the initial program, services may continue on a month-to-month basis under the applicable client agreement. Specific fees, payment dates, services, and billing arrangements will be stated in the applicable client agreement or invoice.
After the initial program, applicable services may continue on a monthly retainer basis. Monthly retainers may be cancelled at any time, subject to the terms of the applicable client agreement. For good business practice, we ask clients to provide cancellation notice before the end of the current month whenever possible. This allows us to avoid unnecessary planning and scheduling for the following month. Where payment for a new service month has not been received by the third business day, we may pause active client work until payment is received. We will make reasonable efforts to communicate with the client before or during any service suspension.
The commencement date of a client’s initial program will be established in the applicable client agreement. Because clients may begin at different times during a calendar month, the initial 90-day program and the subsequent monthly service period may not always align exactly with the first or last day of a calendar month. The applicable client agreement will specify the relevant service dates and billing arrangements.
Our ability to provide services may depend on receiving information, approvals, account access, assets, or other cooperation from the client. If a client causes substantial delays, we may need to adjust timelines, delivery dates, or planned work. We will communicate material delays with the client where reasonably possible.
Unless otherwise agreed in writing Nitrog3n Digital Media (Pty) Ltd retains ownership of its pre- existing materials, methods, processes, templates, internal systems, and proprietary resources. Ownership or permitted use of client-specific deliverables will be determined by the applicable client agreement. Third-party materials, platforms, software, trademarks, and other intellectual property remain the property of their respective owners.
We respect the confidentiality of information shared with us in connection with our business relationship. We will take reasonable steps to protect confidential business information and will not knowingly disclose it except where necessary to provide agreed services, comply with legal obligations, or protect our legitimate business interests. Specific confidentiality obligations may be established through a separate client agreement.
We make reasonable efforts to keep the information on this website accurate and current. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors. We may update, change, or remove website content at any time without notice
You agree not to use this website to:
• Violate applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Introduce malicious software or harmful code
• Interfere with website operation
• Copy or misuse our proprietary content
• Engage in activity that could harm our business, website, or users
Our website may contain links to third-party websites or services. These links are provided for convenience and informational purposes. We do not control or endorse third-party websites and are not responsible for their content, availability, security, or privacy practices. Your use of third-party services is subject to their own terms and policies.
To the maximum extent permitted by applicable law, Nitrog3n Digital Media (Pty) Ltd will not be liable for indirect, incidental, consequential, special, or similar losses arising from your use of this website or reliance on information provided through it. Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law. Additional limitations relating to client services may be established in the applicable client agreement.
To the extent permitted by applicable law, you agree to be responsible for claims, losses, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights. Specific indemnification provisions relating to client services may be established in a separate client agreement.
We may update these Terms from time to time to reflect changes to our website, services, business practices, or applicable legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
These Terms will be governed by the laws applicable to Nitrog3n Digital Media (Pty) Ltd, without regard to conflict-of-law principles, unless applicable law requires otherwise. The appropriate governing jurisdiction and dispute resolution provisions for client agreements will be established separately in those agreements.
If you have questions about these Terms and Conditions, please contact us:
Nitrog3n Digital Media (Pty) Ltd
Email: contact@n3digitalmedia.com
Website: https://n3digitalmedia.com/
